You did the work, now get paid!
Today I helped a caller regarding tips on collecting fees from loan signings and thought there are likely others who would like those tips as well.
1) Read the agreement you signed with a signing agency(if you did) for time frames, and how they handle failed appointments/trip fees, etc so you have a standard they published for you. Then communicate when those time frames have been exceeded not before.
2) If this is not addressed or you did not sign an agreement, ask them via email to tell you what payment time frames you can expect, again so you have something to refer to when following up.
3)If these time frames seem unreasonable to you up front ie:60 days, you have choices: offer to them what your A/R policy is or do not work for that company.
4) To follow up, start with the observation it may have been an oversight, would they update status of the assignment with ETA for payment. Give time for them to respond, before asking again.
5) 2nd notice should note this is 2nd time for follow...
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Laura Biewer
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Based in Modesto CA, Laura has over 20 yrs experience as a mobile notary and Certified Loan signing agent. She has developed expertise in notary laws and regulations as a CA mandated training instructor. In addition, Laura is able to assist notaries in all 50 states with notary, marketing, networking and branding questions.
